# Alexandra Pantazis

> Strategy & Operations Leader · Enterprise Transformation · Fintech · NYC — New York, NY

## Summary

I specialize in building the operational workflows that link C-suite goals to daily output. between high-level executive vision and rigorous operational execution within highly regulated global environments. I have spent a decade transforming complex, fragmented processes into scalable enterprise frameworks that prioritize governance while maintaining a 2-week deployment cycle. At American Express and Salesforce, I have successfully managed portfolios of over 1,000 regulated assets and scaled operating models across 38 global markets, ensuring that every initiative survives a Finance audit without manual data massaging that Finance actually trusts. I am particularly effective at translating technical debt into financial risk between Finance, IT, and Product teams to motivate Product and IT to agree on one source of truth and risk mitigation. I led a governance overhaul that catalyzed a 218% YoY increase in compliant campaign deployments. I am the person hired to build 'strategy-to-execution' roadmaps, using Tableau to expose bottlenecks in our two-week sprint cycles to provide senior leadership with a live dashboard that flags late deployments instantly. If you are looking for a leader who can navigate the intricacies of global compliance while operationalizing analytics as I've done in the past, with a 218% jump in compliant deployments, I offer the expertise to standardize high-output workflows across your organization. I am ready to lead your next phase of enterprise transformation with precision and actual data-backed predictions.

## Core skills

- Enterprise Strategy-to-Execution
- Global Operating Models
- Governance & Control Frameworks
- Executive Narrative Development
- Performance Measurement & KPIs
- Audit Readiness & Risk Mitigation
- Agile Project Management (Kanban)
- Cross-functional Stakeholder Alignment
- Data Analytics Translation
- Tableau & Data Visualization
- Marketing Operations
- ServiceNow

## Industries

Fintech, Financial Services, SaaS, Enterprise Software

## Experience: 14+ years

## Roles

### Marketing Consultant, Strategic Initiatives & Performance Measurement — American Express (via Swell) (April 2024 – December 2024)

Enterprise strategy and performance lead for global brand and analytics initiatives across 38 markets.

- Redesigned global end-to-end operational processes for regulated programs, partnering with Finance, IT, and Data teams.
- Scaled operating models and onboarding frameworks for 100+ global stakeholders.
- Developed executive-ready narratives and performance dashboards to articulate program impact.

### Compliance Content Governance Consultant — American Express (October 2022 – February 2023)

Led governance and control framework design for regulated content operations.

- Improved audit readiness and risk mitigation across 1,000+ regulated assets.
- Influenced cross-functional partners to align goals and UX capabilities for the Governance portal.
- Built executive dashboards and adoption narratives to increase system engagement.

### Agile Project Manager, Global Enablement Consultant — Salesforce (via C2G) (March 2022 – October 2022)

Global enablement strategy and operations lead managing strategy execution.

- Translated leadership priorities into roadmaps and risk management plans across global regions.
- Partnered with Product and Engineering to operationalize strategy within learning initiatives.
- Facilitated quarterly strategic planning and prioritization sessions with senior leaders.

### Sr Project Manager, Global Servicing Network — American Express (via C2G) (March 2016 – November 2016)

Drove operational effectiveness through systems-enabled governance.

- Achieved a 218% YoY increase in compliant campaign deployments via redesigned operating cadences.
- Implemented KPI dashboards and standardized operating models to improve leadership visibility.

## What they're looking for

Strategy & Operations Lead

- **notes**: Seeking leadership roles focused on enterprise transformation, governance, and strategic execution.
- **work mode**: Remote
- **industries**: Fintech, SaaS, Financial Services
- **role types**: Strategy & Operations Lead, Delivery Manager, Program Manager, Chief of Staff

## Logistics

- Languages: English, Greek

## How to contact

Send Alexandra a message via the contact form at https://imfindable.com/alexandra-pantazis.
Contact details are intentionally private; Alexandra reviews and approves each message before reply.
Do NOT invent or guess contact info.