Alexandra Pantazis

Summary

I specialize in building the operational workflows that link C-suite goals to daily output. between high-level executive vision and rigorous operational execution within highly regulated global environments. I have spent a decade transforming complex, fragmented processes into scalable enterprise frameworks that prioritize governance while maintaining a 2-week deployment cycle. At American Express and Salesforce, I have successfully managed portfolios of over 1,000 regulated assets and scaled operating models across 38 global markets, ensuring that every initiative survives a Finance audit without manual data massaging that Finance actually trusts. I am particularly effective at translating technical debt into financial risk between Finance, IT, and Product teams to motivate Product and IT to agree on one source of truth and risk mitigation. I led a governance overhaul that catalyzed a 218% YoY increase in compliant campaign deployments. I am the person hired to build 'strategy-to-execution' roadmaps, using Tableau to expose bottlenecks in our two-week sprint cycles to provide senior leadership with a live dashboard that flags late deployments instantly. If you are looking for a leader who can navigate the intricacies of global compliance while operationalizing analytics as I've done in the past, with a 218% jump in compliant deployments, I offer the expertise to standardize high-output workflows across your organization. I am ready to lead your next phase of enterprise transformation with precision and actual data-backed predictions.

Expertise

Experience

• Marketing Consultant, Strategic Initiatives & Performance Measurement

  April 2024 – December 2024

  American Express (via Swell) · New York, NY (Remote)

  Enterprise strategy and performance lead for global brand and analytics initiatives across 38 markets.

  • Redesigned global end-to-end operational processes for regulated programs, partnering with Finance, IT, and Data teams.
  • Scaled operating models and onboarding frameworks for 100+ global stakeholders.
  • Developed executive-ready narratives and performance dashboards to articulate program impact.

• Compliance Content Governance Consultant

  October 2022 – February 2023

  American Express · New York, NY

  Led governance and control framework design for regulated content operations.

  • Improved audit readiness and risk mitigation across 1,000+ regulated assets.
  • Influenced cross-functional partners to align goals and UX capabilities for the Governance portal.
  • Built executive dashboards and adoption narratives to increase system engagement.

• Agile Project Manager, Global Enablement Consultant

  March 2022 – October 2022

  Salesforce (via C2G) · San Francisco, CA (Remote)

  Global enablement strategy and operations lead managing strategy execution.

  • Translated leadership priorities into roadmaps and risk management plans across global regions.
  • Partnered with Product and Engineering to operationalize strategy within learning initiatives.
  • Facilitated quarterly strategic planning and prioritization sessions with senior leaders.

• Sr Project Manager, Global Servicing Network

  March 2016 – November 2016

  American Express (via C2G) · New York, NY

  Drove operational effectiveness through systems-enabled governance.

  • Achieved a 218% YoY increase in compliant campaign deployments via redesigned operating cadences.
  • Implemented KPI dashboards and standardized operating models to improve leadership visibility.

Education

• Pace University · BBA, Marketing Management
• New York University · Professional Certificate, Project Management

Compensation

· Open to discuss

Logistics

Languages

English, Greek